Never leave your smart card inserted in your card reader when you are not signing a payment or performing an administration change. Always remove it, keep it secure after use, and keep your PIN secret.
You will only ever be asked to enter your PIN once and only when you perform any of the following activities: log in, make a payment, set up beneficiaries or make an administrative change. If PIN entry is requested for a different activity, or you are asked to re-enter your PIN for the same activity, or if you notice any unexpected screen behaviour, you must stop using the service immediately and contact the BIB helpdesk for guidance. Any such behaviour could be a fraudster using a Trojan virus to attack your computer.
Failure to comply increases your risk of incurring fraudulent payments. This security message will appear periodically.
Please tick the box to acknowledge these security obligations.